Delete Your Account

• Open Hightop Challenge in the app or at play.hightopchallenge.com and sign in.
• Open the menu and tap “Delete my account”.
• Read what will be deleted, type DELETE and tap “Delete my account”.

Go to Delete my account (you will be asked to sign in first).

Can't sign in? Email support@hightopchallenge.com with your username and the words "delete my account", and we will delete it for you.

• Your username, hashed PIN and passkeys.
• Your profile at every venue, with your points, scores, picks, bingo cards, answers, lineups and leaderboard places.
• Your prize coupons, including any you have not used yet. Unused prizes cannot be recovered.
• Your notifications, rewards progress, location-check results, sessions (including IP address and device type), ad and share activity.

• If you won a reward, the record that the venue gave out that prize is kept with your name removed, so the venue's prize count stays correct.
• If a prize became a Square gift card, the venue's record of that gift card (its amount and status) is kept for the venue's books, with no link to you.
• Totals that count many players together, which do not identify anyone.

Nothing else is kept. There is no waiting period: deletion happens when you confirm.

Partner (venue owner) accounts are tied to a paid subscription. To close one, email support@hightopchallenge.com from the account's email address.